Further Update On PSA Submissions Last Updated 8/21/2026 - Please read in it's entirety
For the last year, PSA has been taking in more cards than they were completing on a monthly basis.
Due to this issue, on June 2nd, 2026, PSA paused all Value, Value Plus and Value Max service tiers, so they could focus on their growing back-log of orders.
While GemMint.com has been padding orders beyond what PSA has stated orders should complete by, it has only been partially successful. Unfortunately many orders are beyond, and some are well beyond, their original estimated timeframes.
PSA is adding new staff, both temporary and permanent to catch up. There has been some gains recently, but getting back to the previous normal of 2 to 3 months for an order to complete, is not something we will see in 2026, or the first half of 2027.
Unfortunately, PSA does not have a way of providing a new time estimate, which means it's not something GemMint.com can provide either.
PSA has raised prices multiple times, and have extended service times multiple times. This has not slowed down the volume they are receiving. The hobby is extremely strong right now.
The original time estimate provided to you for completion of your order at PSA can be seen in both the initial text message sent to you at time of submission, as well as on GemMint.com.
All time estimates are not guaranteed by PSA. This means, PSA does not provide refunds, credits or any other form of restituion should your order complete beyond the original time estimate.
On 8/20/2026 PSA announced that Regular service orders ($80 level) are currently taking around 4 months to complete, which is well beyond original non guaranteed time estimates.
Your order is not lost. There is nothing wrong. PSA is just busy. If this is not the case, you will most definitely here from us.
An order can sit in one step for days, weeks or months. This is completely normal.
Yes, your order not moving for 2 or 3 or 5 consecutive months is normal.
Yes, your order not completing for upwards of 8 months is normal.
Submitting multiple orders and having one complete significantly earlier than the other is normal. PSA does not handle orders sequentially. The means your other order, your friends order, the kid down the streets order .. has no bearing on your order.
Some services like crossovers, jumbo's, packs, re-holders and anything with an autograph are taking a significant amount of time. None of these are ever finishing timely right now.
Orders where you requested the autograph to be graded or authenticated typically cause orders to sit in Step 5 for almost the entire time estimate. This is normal, and it does not matter if it's a certified autograph.
Switching to another grading company (CGC, TAG, BGS, SGC, etc.) does not solve the issue as they are all dealing with significant increases in volume, causing them to fall behind previous norms. This is a hobby-wide issue, not a PSA issue.
The method you submit does not matter right now. This means if you submitted direct, thru another group submitter, a local card store, a local game store, at a show, etc. it will not be any faster. Everybody is in the same boat right now.
Yes, some orders randomly finish significantly ahead of their estimates still. Even senior executives can never answer why this is, but it's not the normal, so if it happened once for you, you shouldn't expect it to happen again.
Cards can not be returned once they are submitted for PSA processing.
No refund will be provided due to PSA missing the non-guaranteed time estimate.
We are montoring orders and placing expedites when possible. An expedite can not be done until an order misses the time estimate and PSA is rejecting our requests on most expedite requests.
Opening a support ticket asking why your order has not moved in "x" timeframe, asking for PSA to move faster or to ask for us to add an expedite to your order, will no longer be replied to.
While this issue is mostly affecting the slowest service level (Value), it does at times affect faster ones as well. We are seeing a slow-down in Regular service, and due to this PSA is extending completion estimates on those.
If you have any question related to speed of your order, please read this page again.
Yes things are very slow right now. Just try and enjoy the hobby. Your cards will complete eventually.
We are posting regularly on what's happening at PSA on our General Facebook Group. We recommend to all GemMint.com members to please join it. https://GemMint.com/l/fbsp
